Job Description

  • Prioritize solving problems for the company's customers To speed up the needs of customers.
  • Planning, developing various tasks as assigned by the supervisor.
  • Analysis, answering questions, consulting and solving problems using the program and solving technical problems of the program. to customers who use the program Or other services of the company.
  • Inform various news. related to work and for the benefit of the customer's work, such as exchange rates, tariffs, news of the customs department, news of the Excise Department or system changes That affect customers, etc.
  • Coordinate with various departments. related inside and outside In order to solve problems for customers successfully, get advice. and receive feedback from customers of the company to improve the work.
  • Coordinate with Senior Sales Coordinator and various departments Related both internally and externally in order to solve problems for customers successfully.
  • Prepare various reports. As assigned by Senior Sales Coordinator.
  • coordinate with the technical team To install the system and others according to the customer request and correct according to the company's policy.

Job Qualification

  • Bachelor's degree in IT or business administration or other related fields.
  • At least 2-3 years of working experience.
  • Able to use Office Applications such as Word, Excel, PowerPoint well.
  • Fluency in English very well.