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Get requirement from users, gather data and analyze business and user needs.
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Analyze business/user requirements for the development of new or improvement of existing
software solutions.
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Define objectives and scope of business system, coordinate with IT Development teams for the
implementation of the design.
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Provide recommendations on hardware and software procurement to support client's business
goals.
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Support the end user in the production phase by investigating potential issues on existing software
solutions in response to problem tracking records and change requests issued from product
management.
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Draft feasibility studies, solution overview documents, interface control documents, product
specifications, and present functional walk-throughs to all relevant stakeholders.
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Assess the cost and schedule with the team and share them with customer.
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Communicate with the customer and other stakeholders during requirements understanding,
functional specification, testing, and implementation phases
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Ensure production integrity by investigating, validating, and prioritizing reported incidents.