Job Description

  • Get requirement from users, gather data and analyze business and user needs.
  • Analyze business/user requirements for the development of new or improvement of existing software solutions.
  • Define objectives and scope of business system, coordinate with IT Development teams for the implementation of the design.
  • Provide recommendations on hardware and software procurement to support client's business goals.
  • Support the end user in the production phase by investigating potential issues on existing software solutions in response to problem tracking records and change requests issued from product management.
  • Draft feasibility studies, solution overview documents, interface control documents, product specifications, and present functional walk-throughs to all relevant stakeholders.
  • Assess the cost and schedule with the team and share them with customer.
  • Communicate with the customer and other stakeholders during requirements understanding, functional specification, testing, and implementation phases
  • Ensure production integrity by investigating, validating, and prioritizing reported incidents.

Job Qualification

  • Bachelor’s degree in Computer Science or related field or equivalent work experience.
  • At least 3 years of working experience in Business Analyst in IT firm.
  • Good communication in English.
  • Knowledge in software development, UXUI tools such as Adobe XD, Figma, Sketch.
  • Ability to work under pressure and time constraint.