Provide advice and analyze problems Suggest solutions to problems for the Customer Support team.
Coordinate with relevant departments both inside and outside the organization. So that customers
can use the program smoothly and successfully.
Manage the team to be able to serve customers effectively. And create satisfaction for customers.
Lead the team to operate according to the policy and respond to the goals of the organization.
Study, research, knowledge, news. related to work as information for introducing the Company's
customers Along with bringing the information to disseminate to the team to know how to solve the problem together
to improve and optimize products and services.
Bring a summary report in the meeting department with various departments. to improve and optimize
products and services.
Analyze and summarize problem information both caused by the use of the company's program or other
programs including the various work systems of customers that affect the Company's program and bring such problems to
coordinate with relevant parties to find ways to solve problems for customers.